Privacy Policy

At Ricky Casino, we value your privacy and are committed to protecting your personal data. As a licensed online casino operator, we have a legal obligation to collect and process certain information from our players to provide our services. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

What We Collect

We may collect various types of personal data, including:

Account registration details (name, date of birth, email, phone number)
Communication records (emails, web chats)
Transaction history and payment information
Device and login data (IP address, browser details)
Verification documents (ID scans, payment slips)
Survey responses and customer assessments

How We Use Your Data

We use your personal information for the following purposes:

Processing bets, transactions, and payments
Providing gaming services and customer support
Verifying your identity and conducting anti-fraud checks
Complying with legal and regulatory obligations (AML, CFT)
Sending marketing communications (if you've consented)
Analyzing customer trends and aggregated data

Data Sharing and Disclosure

We may share your data with companies within our group, business partners, and service providers for operational purposes. We may also disclose your information if required by law, regulatory bodies, or to protect our legitimate interests.

Your data may be transferred internationally, but we ensure adequate safeguards are in place. We do not sell or rent your personal data to third parties.

Data Retention and Security

We retain your personal data as long as required by law, typically for 5 years after account closure for anti-money laundering purposes. We implement technical and organizational measures to protect your data from unauthorized access or misuse.

Your Rights

You have the right to access, rectify, or erase your personal data, as well as the right to object to or restrict certain data processing activities. You can exercise these rights by contacting our Data Protection Officer

Updates

We may update this Privacy Policy periodically. Your continued use of our services constitutes acceptance of the revised policy.

Please review our full Privacy Policy for more detailed information. If you have any questions or concerns, feel free to contact us.